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Some of you may have seen one of my many posts about email issues.  Some users don't get them, and I have determined it is probably because we are marked as spam.   We are a service that grades sales team members on their phone skills.  Listening to pre-recorded calls, grading and uploading them to our site, and then another part of our business looks them over and sometimes leaves a message that then get's forwarded to this persons work email.   I have determined there is ways to get marked as spam as default by not having an opt out link.  This is not an option, these sales members employer has opted in, and the emails are going to work related accounts hosted at that employer.  Also, if one of these staff members is not so bright, or disgruntled they may mark us as spam anyways.  The bottom line is that we have very little control over whether we are or are not marked as spam.   So we want to start looking into sending text messages and this is where I start to question how good of an idea this is.   First off, if it was me, and the messages where being sent to a device that my employer did not provide, I would in no way want work related text messages coming to me.  Unless there is a vested interest in getting them.  IE, I'm the boss at this place and am always on the clock.  What if you are on the bottom?  It's just a job for you.   What if it is a pre-paid device, text messages cost money.  What then?  What if they don't even have, or want a cell phone?   The short of it is this.  If I'm at a job that is just another job, and this employer tells me that I have to get these messages.  I'm going to look for another job.  I see the organizations having continuous issues and complaints from their employees.  Thus us as a business having issues keeping clients.   What am I getting into here?  What are your opinions on this matter?  What are your recommendations as to alerting users of something on our site that we can rest assured are being received 100% of the time?   Thanks!   Nick

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